Returns and Refunds Policy
Our products can be returned within 15 days of the original purchase of the product. A new product may be exchanged for another product or returned for a refund. To be eligible for a return, please make sure that:
• The product was purchased in the last 15 days
• The product is in its original packaging
• The product isn’t used or damaged
Products that do not meet these criteria will not be considered for return. Please, contact us before you send the product firstname.lastname@example.org
If you received a damaged product, please notify us immediately for assistance +41793752577
If any jewelry item you purchased breaks because of design or defect within 60 days of your original purchase, Royal Beast Design will repair or replace the piece free of charge. After 60 days may incur a fee.
Remove your jewelry when using cleaning solvents or applying beauty products. Do not wear your jewelry while swimming or bathing or when exposed to extreme temperatures. Do not expose items to water or moisture, as it can tarnish your jewelry. Store jewelry carefully in a dry, dust-free place such as in its jewelry pouch or box, and keep it separated from other materials so it doesn’t scratch.
We ship Worldwide
Switzerland flat rate 5.00
Europe flat rate CHF 13.00
Rest of the world CHF 18.00
Shipping charges incurred in connection with the return of a product are non-refundable. You are responsible for paying the costs of shipping and for the risk of loss of or damage to the product during shipping.